104 pages
250 x 168mm
ISBN-10: 0 948080 80 9
ISBN-13: 978 0 948080 80 7

This handbook is designed to help organisations ensure that they appoint the right applicants for the right posts. Only by following clearly prescribed procedures will interviewing panels identify what applicants are capable of, and make the most appropriate selection. The procedures detailed here will also protect panels from irregular practices which could land them facing industrial tribunals or court action.

Drawing on the work with the Industrial Language Training Service, authors Annie Hedge and Barbara Darling set out the principles of good staff selection procedures in line with Equal Opportunities policy and legislation. Each step of interviewing, from planning to deciding, is illustrated with examples - positive and negative - taken from their work as trainers.